FAQs

What is Walclick.com?

Walclick.com is an e-commerce business giant.

 How can I pay for my order?

You can pay through Visa/Master/UnionPay Credit/Debit Cards, Paypal, & wise.

Is it safe when I pay?

When you pay for your order, you will be redirected to the fully secure payment page managed by PayPal and Visa. Once the transaction has been accepted, you will return to our website.

The online payment experts handle the payment process. Therefore, the operation is completely secure!

I am unable to verify my account. Even after multiple tries I did not get OTP sms.

If you are facing issues with OTP sms, please call our helpline (+44) 78686-95-143 from same mobile number. Our CSR will update your account after phone verification

Can you ship orders globally?

Yes, currently we ship in over five major countries including America, Canada, UK and Europe and Asia.

What are the delivery charges?

Please visit Delivery-Shipping page for more information.

How can I track or check status of my order?

Order status can be checked from 'My Orders' screen in your account. Status can also be checked through Order Tracking page.

How can I return a product?

Please visit Return & Refund page for more information.

Do I have to pay for shipping charges when returning a product?

No, you don't have to pay for shipping charges when returning a product

Can I return a product after 7 days?

You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.

Do you verify orders?

Yes, before processing any order our customer receives an SMS and email regarding order confirmation.

What is the warranty policy?

Warranty policy varies from vendor to vendor and product to product. Walclick.com does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers.

Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.